Refund Policy

Collectors World Toys 30-Day Refund Policy

At Collectors World Toys, your satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we are here to help.

Eligibility for Refunds:

• Items must be returned within 30 days of the original purchase date.

• To be eligible for a refund, the item must be in its original condition, with all packaging, tags, and accessories intact.

• Proof of purchase, such as a receipt or order confirmation, must accompany the returned item.

Non-Refundable Items:

• Items marked as “final sale” or “non-returnable” at the time of purchase.

• Opened or used collectibles (e.g., figures, cards, or items removed from sealed packaging).

• Digital goods, gift cards, and downloadable content.

Process for Returns and Refunds:

1. Please contact our customer support team at [insert contact information] to initiate a return.

2. Pack the item securely to ensure it arrives in its original condition.

3. Ship the item to the return address provided by our customer support team. Please note that return shipping costs are the responsibility of the customer unless the return is due to an error on our part.

4. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

Refund Methods:

• If approved, refunds will be issued to the original method of payment within 7–10 business days.

• If the purchase was made with a gift card, a replacement gift card will be provided.

Additional Information:

• We reserve the right to refuse a refund request that does not comply with our policy.

• For questions or concerns, please reach out to us at [insert contact information].